Having a real relationship with your customers is vitally important, so here are 5 great ways you can interact better with them. Make Interactions Easy The first place to start is by looking at how interactions between your business and its customers take place. If they are messy and complicated,
Skype or Google Hangouts? Basecamp or Asana? Remote.co interviewed 60 remote companies to find out which tools they use to communicate, and the results are in. Remote.co launched in July as a resource for the remote work community. The new site is a blend of articles about remote work, a listing of remote jobs,
With customer experience on everyone’s lips, the contact centre is about to undergo a major metamorphosis from an ugly duckling to the enterprise’s swan. Contact centres don’t always represent a shiny jewel in the company’s crown. However, as the pressure mounts on brands to offer excelling customer service, they are
Whether you are a new business owner or not, ensuring that your customers feel valued is crucial. If you want to keep the customers that you have, it’s essential that you learn how to make each customer feel valued. When it comes to making your customers feel valued, there are lots of
When you connect a car to the Internet, it is no longer just a car: It is a computer on wheels. For years, the security industry has asked itself, “When will cyberattacks affect the physical world?” The connected car is a clear example of where this manifests, especially as researchers
